21 Elm Street New Milford, CT 06776

For the Media: Need Expert Commentary?

The WCHN team of healthcare experts welcomes the opportunity to work closely with media, addressing questions, building interesting stories and providing needed information to keep our communities informed. Someone in Media Relations in our organization is on call 24/7/365. We request that all media inquiries are directed to the Public Relations office before contact with any physician, clinician, employee or volunteer at any of our facilities.

Please Contact Us

Call Media Relations for all locations during regular business hours at 203-739-7247.  If you need assistance after hours, please call 203-739-7000 and ask that media relations be paged.

Andrea Rynn, Director of Public and Government Relations  

Diane Burke, Public Relations Coordinator

Patient Information For Media

Privacy regulations issued by HIPAA strictly govern the release of a patient's personal health information. WCHN respect’s the privacy of those entrusted to our care and follows the policy guidelines below. 

  • You must have the patient's first and last name, date of birth or town or residency before we will release a condition. Without this background, condition reports can't be released. 
  • If you provide this information, we will release a condition report in accordance with national standard condition descriptions: 

Good: Vital signs are stable and within normal limits. Patient is conscious and comfortable; indicators are excellent. 

Fair: Vital signs are stable and within normal limits. Patient is conscious but may be uncomfortable; indicators are favorable. 

Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill; indicators are questionable. 

Critical: Vital signs are unstable and not within normal limits. Patient may not be conscious; indicators are unfavorable. 

  • Patients have the right to deny the release of information about their condition. For a minor, the parent or guardian has the authority to make that decision. WCHN will not share any information if the patient requests privacy. 
  • To protect patient confidentiality, patients must sign a WCHN release form before reporters can interview them or their doctors about issues specific to their care. 
  • To protect the privacy of all other patients, visitors and families, a member of our media relations staff must accompany all reporters and photographers at any WCHN location.

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